Contact Us
We'd Love to Hear From You
At Maniverse, customer satisfaction is at the heart of everything we do. Whether you have questions before placing an order, need assistance with an existing purchase, or simply want to learn more about our products, our support team is always happy to help.
We believe great customer service should be friendly, responsive, and reliable. Every inquiry is handled with care, and we aim to provide clear, helpful solutions as quickly as possible.
Customer Support
Website:
Maniverse.beauty
Email:
support@Maniverse.beauty
Phone:
+1 (604) 779-1817
Business Address:
704-2055 Pendrell St, Vancouver, British Columbia, V6G 1T9, Canada
Support Hours
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
Weekend & Holidays
Response times may be slightly longer, but we'll get back to you as soon as possible.
Before Contacting Us
To help us assist you more efficiently, please include:
- Your full name
- Order number (if applicable)
- Email used for the purchase
- A detailed description of your inquiry
- Photos or videos if reporting a product issue
Shipping Information
We proudly offer Free Worldwide Shipping.
Estimated delivery time is 7–14 business days, depending on your destination and local customs processing.
Once your order has been shipped, you'll receive a confirmation email containing tracking information whenever available.
Returns & Refunds
Your satisfaction matters to us.
If you're not completely satisfied with your purchase, we offer a 30-Day Free Return & Refund Policy. Please contact our support team before returning any item so we can guide you through the return process and provide the necessary instructions.
Our Promise
Every message we receive is important to us. Whether you're shopping for your first manicure tool or you're a returning customer, we're committed to providing professional support and a smooth shopping experience.
Thank you for choosing Maniverse. We appreciate your trust and look forward to assisting you whenever you need us.